Far out fun in a responsible way!

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We believe that as we move forward in our pursuit of offering you the very best web and mobile user experience, an unrivalled assortment of the most graphically-accomplished games and a world-class Customer Support Team, intrinsically netted into our philosophy is being able to give you all means available to prevent addiction to gaming for everyone as well as safe-guarding young people from engaging in underage gambling.

How do we help

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All of us here know that Genesis SafePlay have a care of duty to our customers as well as the gambling industry. The products we offer can have an adverse effect on some of our customers, and for this reason it is engrained in our company DNA to not only identify potential problems ourselves but also to provide our customers with the knowledge and self-awareness to identify any problems themselves. We also strive to arm you with the latest tools to support safe play.

Playing at any type of casino should be for the pure entertainment factor however, you can’t always win. Unfortunately, losing is also part of the game so we want to make sure you are prepared for this. We strive to bring awareness of the social and financial difficulties that can occur if you find gaming is no longer about having fun.

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Ask not what fun does for you, but what you do for fun!

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Our goal doesn’t end there. Transparency is only the first step. Your protection is what comes next. We provide you with a whole collection of ways to both identify and deal with gambling addiction and help you remain in control. We don’t just throw these components at you to deal with alone, Genesis SafePlay is always there at the end of the phone to guide you back in the direction of wellbeing.

  • Deposit/Loss/Wager Limits Tools
  • Reality Check Tool
  • Play history
  • Self-Exclusion
  • Cool off
  • Test yourself questions and quiz
  • FAQ
  • Customer due diligence

Taking ways to help above and beyond!

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Such is our resolve in keeping you safe online, we’re partnered with a range of Responsible Gambling Agencies in order to promote the work that’s being carried out across the industry regarding ensuring good mental health, social awareness, financial hardship and counselling.

  • GamCare
  • Gamblers Anonymous
  • GAMSTOP
  • Gambling Therapy
  • Gambling Therapy

Our mantra here is not unilateral. It’s something we’re all mindful of here at Genesis SafePlay and it will always be woven into every new thing we do so you can always be aware, safe and, most importantly, know where to turn should the time ever come for you to reach out.

“You shouldn’t be sad because the fun has finished, instead smile because it happened!”